We're always delighted to hear from you and happy to help. We also appreciate any suggestions that you may have to help improve our service.

Whatever you want to share with us, you can call us free on 0800 047 0493 or send us an email. We aim to reply to emails within an hour during office hours and we'll respond as soon as we can if you send a message when we're closed.

If you're calling from outside the UK, you can use 1866 838 9075 from the US, or +44 1905 888 550 from elsewhere.

Please explore the rest of this section to learn more about our awards, see what charities we support or find out what our customers think.

If you're a customer or have previously registered, you can also try our support centre in the Account section for standard FAQs.

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