The purpose of this document is to bring to your attention our policy regarding the use of and protection of personal data stored on our systems.

There are a number of areas within the Postcode Anywhere website which record personal data including the registration, billing, contact, invoice and account sections. The information requested within these sections is standard and includes name, address, phone number and email details and is collected for the purpose of administering your account.

We collect email addresses for 3 main purposes.

1. Email is our preferred means of communication, and will be used to notify our customers of developments within the Postcode Anywhere service.
2. We use email to administer your account using it to alert you when your account balance reaches a given level.
3. The email address on registration will be used to authenticate users who have forgotten passwords or user account IDs.

We will not abuse the use of email by sending you regular messages or messages which do not fall within any of the categories described above. Further we will not disclose email addresses to parties outside of Postcode Anywhere (Europe) Ltd, the company that operates Postcode Anywhere, except where necessary to ensure continuity of service to you.

Postcode Anywhere complies with and is registered under the data protection laws in the United Kingdom and will take all reasonable care to prevent any unauthorised access to your personal data.

Our employees have been made aware of their responsibility to keep your information confidential.

It is not our policy to supply information to third parties save under the terms of our Value Added Reseller agreement with our Database Provider, where we are required to pass on general details of our site such as the number of users and volume of transactions, which are used in the calculation of our licence fee.

When you visit www.postcodeanywhere.co.uk you have direct control over information in your personal profile.

If you want to know exactly what personal information Postcode Anywhere holds on you, you can obtain it. If the information held is found to be inaccurate, we will make the necessary amendments and confirm to you that these have been made. Please write to the following address, enclosing a cheque for the administration fee of £10 made payable to Postcode Anywhere (Europe) Ltd under the terms of the Data Protection Act.

IT Director,
Postcode Anywhere (Europe) Ltd,
Enigma House,
Elgar Business Centre,
Hallow,
WORCESTER, WR2 6NJ.

We consider the security of your personal data and the details of any transactions you make to be a matter of the highest priority.

Your account information is protected by your account code and password which you should keep safe at all times. In addition to your password, we generate keys which are used to authenticate your account against our servers when you are querying the database. Keys are a randomly generated and unique set of letters and numbers.

If you feel that there has been a breach in the security on your licence please contact us on (01905) 888550 or by email at security@postcodeanywhere.co.uk.

When you place an order with us we use a secure server. Any data you give us is encrypted using a 'Secure Socket Layer' (SSL) session. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted. You should be aware, however, that older browsers cannot use SSL. To be sure, you will need Netscape version 4.05 or above, Microsoft Internet Explorer version 4 or above, or any similar generation browser (e.g. Firefox, Opera).

Although your account can be set up to make repeat purchases to automatically topup your account by credit card, we don't actually store credit card details. We only hold the last 4 digits of your card, the card holder name and a reference to the last transaction made on that card from us. It is the transaction reference that is used to make repeat purchases and this can only be used between ourselves and our payment service provider, SecureTrading.

Over and above what Postcode Anywhere does to protect your privacy and security, we would advise you to adopt the following additional measures:

• Choose a password you can remember but others will not guess.
• Change your password regularly, and if you do write it down, keep it somewhere safe and secure.
• Do not activate Autocomplete (Internet Explorer) or any similar feature.
• Do not allow your internet browser to 'remember' passwords.
• When you have finished your session on Postcode Anywhere we recommend you close your browser so any history of the session is cleared. As a further security measure our site will automatically shut down if it is not used for more than 20 minutes.
• Clear any 'cache' so there is no record of any transactions left on screen - all major web browsers let you do this.

The Postcode Anywhere website creates a cookie every time you access the website. The cookie contains a sequence of randomly generated numbers and letters that can distinguish between you and other users of the service. The cookie is only valid whilst you are using the website and is essential to its operation.

No personal information is stored in this cookie and the contents of the cookie are only available to the Postcode Anywhere website.

If you choose to automatically log on to your account each time you visit the website a cookie will be stored on your PC containing an encrypted version of your account code which is then used to log you in to the site whenever you visit.

Third party Internet sites that hotlink to Postcode Anywhere are not covered by our Privacy and Security policy. Postcode Anywhere accepts no responsibility or liability for these sites.