Use of cookies
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Our use of cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk, so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Types of cookie used

When you visit our website, we send you a cookie. Cookies may be used in the following ways:

  • To help us recognise you, so that you do not have to re-key your registration details.
  • To help us recognise you as a unique visitor (just a number) when you return to our website, and to allow us to tailor content to match your preferred interests.
  • To compile anonymous, aggregated statistics that allow us to understand how users use our website, and to help us improve the structure of our website. We cannot identify you personally in this way.

By using our website you agree to our use of these cookies as detailed below.

Session cookies

These are important for correct use of the site. Without these you will not be able to have full use of the website, including registering for a free trial account, logging in to and managing your account, and making a purchase with the shopping cart. These cookies are encrypted, only accessible by our website, and last for the duration of your visit.

Persistent cookies

Should you register for an account, or log in to your account, you will have the option of logging in automatically on your next visit to the site. This is done with a persistent cookie that contains encrypted information for us to authenticate you. No personal details are stored in this cookie, and they are not accessible by other websites.

Note: you should only choose automatic log in from your personal computer, not a publicly accessible or shared computer.

Analytics-based cookies

In order to understand how our website is used and to improve it based on user experience, we may run analytics and A/B testing on our site. Cookies of this type that we use include:

  • Google Analytics - anonymous tracking (no personal data is obtained) of how the site is used and performs. Cookies are typically used to monitor session usage and identify repeat visits (anonymously).
  • Visual Web Optimizer - anonymous analysis of clicks across a page to ensure optimal layout, and A/B testing of pages or page elements to ensure the best experience.
  • LeadForensics/Wow Analytics - we are trialling lead generation systems Lead Forensics and Wow Analytics. Both services use cookies to track website usage and identify business traffic where the visitor IP address is registered to a business organisation. We never track individuals and cannot identify named people this way.

Third party and advertising cookies

Our website does not use third party advertising. Cookies set are mostly only accessible by our website and don't contain personal information to be passed to other websites. However, social media "like" buttons may be used on the site and, if clicked to share information by social media, may set cookies on your machine relative to the content shared and your account information for the medium used. These cookies are not controlled by us and we accept no responsibility for the information contained within them.

Disabling cookies

If you choose to, you can disable cookies via your browser settings. See the help function of your particular browser for instructions on how to achieve this. Alternatively, most browsers now support plug-ins which can perform "do not track" functionality and these can be used to easily block or accept cookies.

Questions

If you have any questions regarding our use of cookies you may contact us here.

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